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Communications

Unlike a few years ago, nearly all small businesses have heard of VoIP – or voice over internet protocol. Af-it has been supplying clients with the latest systems to enhance their work and cut costs and with that experience has built relationships with suppliers and vendors at the top of their game.

VoIP is a digital technology that allows you to make telephone calls using a computer or data network, and works by converting the analogue signal from your telephone into a digital signal and sending it over the internet. At the other end, the signal is converted back to a normal telephone signal either directly by their VoIP phone or via a PSTN gateway. Either way, it’s just like using a regular phone.

We know new customers have concerns about such technologies – security, reliability, cost and flexibility – and we know there are horror stories out there.

Now for the good news

Our experience and partnerships overcome the bad side and bring you the good news.

We select world-class vendors and partners with the sorts of price, design, manufacturing quality, features and support you require and expect. We also known how important security is and taking proper precautions along with the the right hardware can make your VoIP network as secure as any other form of telephony.

And further on the upside – you get huge flexibility. By setting up the system you can be taking business calls anywhere – routing them to your mobile via the internet for free, or onto your laptop at a business meeting. With the correct set-up voice quality can be better than conventional phone lines and nearly free.

  • Free phone calls worldwide within your organisation
  • Significantly cheaper outside phone calls worldwide
  • Multiple phone lines.
  • Multiple extentions on your existing phone number but the owner of that extention can be anywhere in the world and your clients need never know!
  • For more on VoIP please look through our articles and white paper sections

Introducing your Software Based VoIP IP PBX

The 3CX Phone System for Microsoft Windows is a software-based IP PBX, which replaces the proprietary hardware system PBX / PABX. The 3CX IP PBX has been specifically developed for Windows and is based on the SIP standard. This makes it easier to manage and alows you to use any software or hardware SIP phone. 

A software-based IP PBX / PABX offers many benefits, such as:

  • The system is easier to install & manage via the web-based configuration interface
  • Much less expensive to purchase and expand than any hardware-based PBX / PABX
  • Productivity is improved with presence, desktop-based call control and extension control are easily managed
  • There’s No need for separate phone wiring, as phones use your computer network, this means easy hot desking!
  • Deliver mobility and an easier working environment by allowing employees to work from home using a remote extension
  • Choose between popular IP hardware phones or softphones so there’s no vendor model lock in
  • Receive & make calls via the standard PSTN using VoIP Gateways or cards
  • Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!