As a dream it has been around for years, but now it is called unified communications. This ultimately means pulling together all aspects of a company’s communications, integrating them and exploiting them.
Understanding what you can do and how you can do it, can bring huge efficiencies and savings to the small business. It can prolong the lifetime of an existing infrastructure. It can allow security and processes be monitored remotely, it can mean access to work on your office desktop from even your mobile phone.
In today’s world a security camera in your office can be activated by motion, send your mobile phone a text alerting you to the fact and download the images automatically to a server on another continent, while a colleague in Hong Kong can watch the action live on his desk-top.
Unified communications can mean:
- By combining traditional phone systems, network data, video and mobile technology can reduce maintenance costs.
- Easier and more transparent call management systems, helping to identify bottlenecks.
- Lower call costs.
- Brings office data to your remote location.